Craig Smith Portfolio
LEARNING TECHNOLOGIST | EDUCATIONAL VIDEO PRODUCER | DIGITAL SKILLS SPECIALIST
Practical Experience You Can Trust
I am a PhD-qualified specialist with over 30 years of experience spanning scientific research, ICT education, and learning technology in higher education. My professional accreditation as a Certified Member of the Association for Learning Technology (CMALT) reflects my commitment to delivering technically sound and highly effective digital learning resources and training solutions.
Throughout my career I have worked with diverse audiences, from school-age learners to professional adults across both public and private sector organisations. My goal has always been the same: making complex digital processes clear, accessible and easy to follow.
Areas of Expertise
HOW-TO VIDEO PRODUCTION
Turning complex technical tasks into clear, visual instructions that users can follow at their own pace.
DIGITAL SKILLS TRAINING
Bridging the gap between buying new software and actually getting staff and learners to use it effectively.
DIGITAL PROCESSES
Using video to turn complicated processes into clear, easy-to-follow workflows.
Staff Feedback
Feedback collected anonymously about training sessions:
- “The talk was pitched at the right level for someone like me. Craig was very helpful and gave opportunity for discussion should we need it. Thanks!”
- “Craig went above and beyond and helped immensely with all my queries. Thank you so much Craig.”
- “Craig was very personable and really helpful; he tailored the session to us rather than “stick to the script”, which was considerate and efficient!”
Learner Feedback
Feedback from learner questionnaires:
- “I did not need to ask Craig for further assistance as the videos he supplied helped.”
- “Without the videos, I found that it was hard to get my head around initially. However the videos helped tremendously.”
- “I’m not the most technologically adept – definitely benefitted from the video guide.”
“This is a gamechanger!”
– Staff feedback on a targeted training video
While most tutorials on YouTube were over 15 minutes long, I created a version that focused on the steps without the waffle.
The Result: It became a top search result and has since helped over 14,000 people, proving that instructions don’t need to be long to be clear and effective.