Craig Smith PhD | Digital Adoption Consultant
Making Complex Software Easy to Use.
I create high-clarity video walkthroughs and actionable “how-to” guides that give users the digital workflows they need to work independently and confidently.
Practical Experience You Can Trust.
I am a PhD-qualified specialist with over 30 years of experience spanning scientific research, ICT education, and learning technology in higher education. My professional accreditation as a Certified Member of the Association for Learning Technology (CMALT) reflects my commitment to delivering technically sound and highly effective digital learning resources and training solutions.
I turn technical hurdles into streamlined solutions, without the jargon. My focus is on helping users master new systems quickly, reducing the need for constant support and allowing your team to get on with their work.
“HOW TO” VIDEO PRODUCTION
Turning complex technical tasks into clear, visual instructions that users can follow at their own pace.
DIGITAL ONBOARDING​
Designing structured, remote-friendly processes that ensure new starters hit the ground running.
DIGITAL SKILLS TRAINING
Bridging the gap between buying new software and actually getting your team to use it effectively.
“This is a gamechanger!”
– Feedback from a University Lecturer on a targeted training video
While similar tutorials on YouTube often exceed 15 minutes, I focused on a concise, solution-oriented approach.
The Result: It became a top search result and has since helped over 14,000 users, proving that high-clarity instructions don’t need to be long to be effective.
Let’s simplify your digital processes.
Whether you need a single “how-to” video for a specific software rollout or a structured digital onboarding process for new staff, I provide practical solutions that focus on clarity and user confidence.